What Our Customers Are Saying...
"I have been so blown away with the whole Grenville Station experience!! It makes gift giving easier and more creative! I have also been amazed with your customer service and the speed of replies and friendly attitude that always accompany your emails. I have sent a few baskets and all the recipients are thrilled. I sent one to my husband at work for Valentine's Day, and he said that all day at work everyone kept coming around his toolbox (he's a mechanic!) to gawk at his basket. I sent another to my mom for Mother's Day, and she said that it was such a nice surprise to get such a treat sent right to her door. She felt like Queen for the day.
I will continue to purchase your gift baskets for friends and family, and I will also keep referring your site to everyone I talk to. Keep up the good work and thank you for being such a wonderful place to do business with!"
"Thank you for your quick service. I really appreciate it! That is why I have used Grenville Station in the past and will continue to in the future." [2nd email] "Thanks again for your great service. The basket for Mike was received yesterday and it was gorgeous. I'm sure it will give he and his wife comfort as they deal with their loss. "
"I wanted to thank-you ahead of time. I have been utilizing your site to order baskets not only for our business needs but for personal use as well. This is a great web site, very user friendly and have been satisfied with the results to date. [2nd email] You have made my job easier day to day as I order baskets bi-weekly and your tracking updates and customer service have been exceeding my expectations."
"Web site brill and so easy to use have ordered from you before, service was great and recipient really pleased. Its a great relief for me to know anytime its a family members birthday or a special occasion all I have to do is log onto your website especially since I live so far away. You have a fantastic range of products and price range, something to suit everyone, many thanks"
"An excellent site. Found you via google. I was fed up of sending boring flowers through interflora and having a number of relatives in Toronto I have book marked your site. I also have a son coming to live for a year, so Mum will be able to send him a nice little gift every now and then. Thanks for making my life easier."
"Your site works well for placing e- orders! I'll have to make my selections earlier next year - you're sold out of a lot of items!!"
"I just wanted to thank you for all the small appreciation gifts you have sent ME! I have always been impressed with your service, especially being so far from home right now and missing all of these occasions. At least I can be a part of them with the gifts I send through you. Thank you."
"Thank you for a great experience. I have ordered many gift baskets from various places in the past and have always had problems and big hassles with my orders....this was my first great experience and I thank you. I saw the beautiful basket my mom received and was very happy to see it was exactly what I ordered and with great service too! Thanks again....I will most definitely be keeping you in mind for all my future gift basket orders."
"breath of fresh air to finally find someone who can provide me with nice gifts for all occasions. my family live far away, im in ireland, theyre in canada, postal service is terrible ! i think its important to remember special occasions and its always nice to receive a nice gift. web site was very easy to use and if sevice is as efficient as it was to place the order i will def use ur services again."
"It went over great. I've actually ordered three from you so far and there were no issues with any of them. Jen said this in regards to the basket: 'I loved it! When I originally received it, I thought that there wasn't a lot in it that I would like, but it was all good! And the stuffed toy and candle are a nice touch because even after the food was gone, I have a lasting memory!' I'll be sure to check back to see what other baskets you put together. Thanks, Dave"
"I wanted to let you know that the gift was delivered today and my niece and nephew were very thrilled with it. They said the gift items are beautiful. Their daughter was born prematurely and they have had a tough week; This was the first baby gift and they were very excited to receive it. Thank you."
"Marjorie Ashford's gift basket was delivered on time and in good condition. She said that it was carefully and attractively packed, and that she was able to use and enjoy everything it contained. (She has allergies, so choosing scented items is always a bit dodgy -- we gambled that these would be OK, and they clearly were.) We feel we have received good service from Grenville Station, and we expect to use your services again."
"Just wanted to drop a quick note to let you know how IMPRESSED I am by your superior customer service!!! I have never seen this kind of follow through. My Mom LOVED her basket and I will be ordering from your company again! I also plan on letting all my fellow Canadians who are down here in the US with me about your wonderful company."
"Both Isabelle and Velda wondered who was sending them a parcel from London Ontario (ha ha). They were both very excited with their parcels, as there was quite a lot of variety in them. Thank you for making my mother's day shopping so easy. I will definitely keep you in mind in the future. Note: My dad (Charlie) was so intrigued with my mom's basket (Isabelle) that I sent him one of his own for Father's day. When I was home recently, he had the truck (the basket part) proudly on display. My mom says it was quite a hit."
"Thank you for a great experience. I have ordered many gift baskets from various places in the past and have always had problems and big hassles with my orders....this was my first great experience and I thank you. I saw the beautiful basket my mom received and was very happy to see it was exactly what I ordered and with great service too! Thanks again....I will most definitely be keeping you in mind for all my future gift basket orders."
"I was and am happy for your service of making and delivering my order on time. And Olivia has received the package too and very happy about it. She said to me that the package is huge and also I ask her to send me the picture of it. I was pleased to see it and it was much better that I expected. So, once again thank you for that."
"Our client absolutely loved the basket! He said the box was so big, they nearly had to take down his front door! Thanks again, and we will use your services again!"
"They absolutly LOVED the basket and I will not hesitate to use your services again in the near future. Carpe Diem"
"Mona and Khodr loved the gift basket, they called to thank me and mentioned that they loved the collection. But I did not see it personally. My experience was v. good, from buying online, following the shipment online and knowing that it was received well. I would would definitely buy from you again, and recommend you to friends."
"Thank you for the follow up. Yes, both gifts were very well received. The first thing that both mom's remarked were how adorable the hats were and that the baskets are now decorating the babies' rooms. I have my gift basket (received this past July) in my baby's room as well and loved everything in it...especially the "hot mama" hot chocolate, it was a nice touch to get a little something just for me. I personally wouldn't bother with the cookies though, unfortunately they are much too rich and sweet."
"Everything was perfect!!! My boyfriend received the package at work like anticipated and it was beautiful! It really made his day and mine, knowing that I could still be, in some way, a physical presence to him even though we live in two different countries. Thank you for coming through and I will definitely use your site again for any future baskets."
"I heard it was 'a great basket this year' from Eloise's mom. Eloise is 5. Her birthday is on Halloween, Oct. 31st, and I live 3000 miles away so this is my way of being there on the years that I can't make it back for her birthday (I'm her greataunt). I understand it was actually delivered on Oct. 31st, which was my preference anyway. So, thank you for this service. It's become a new tradition in our family."
"Very User Friendly Site!"
"They were delighted with the gift. It was to a client so he was not gushing but said he loved the frog theme and smiled. I think that is the most I can expect from a client!! Well done!"
"I just wanted you to know that it's real pleasure doing business with Grenville Station. Your customer service is fantastic!!! Your baskets are of great quality, and I always hear very positive comments from my recipients. Thanks - it's really good to know where my order stands and that it will get to the person intended."
"Yes, the basket was received and I was told that it was very nice. Overall, I can say that I'm very satisfied with Grenville Station - the products, website and customer service were all outstanding. Thanks for making it easy and for doing a great job!"
"The gift basket was awesome! It arrived in Victoria (At the Victoria General Hospital) in a well packaged box and created a lot of interest. The basket arrived on a difficult health day for my mother (I actually ended up flying from Cornwall, Ont. to Victoria the day after I placed the order) so it was very much appreciated. I was actually at the hospital when it arrived! I will definitely recommend your service to friends and family. I will also use it again when I need a unique gift! The service and communication was very personal and friendly! I?ve enjoyed your enthusiasm and follow up."
"The basket was recieved and my friend was very impressed. She inquired about the company. She said the individual coffees were so nice - a real treat every morning (actually, she thanked me about 3 times so I think she was really enjoying the basket). Thanks once again for a wonderful gift basket! Grenville Station makes it very easy to impress my friends and family!"
"I enjoyed looking through your wonderful selections of baskets, and easy to navigate web site. My Mother LOVED her "Red Hat" gift basket!!!"<br/><br/>"Have used this site before and found it easy to navigate and place order...product was thoroughly enjoyed by recipient." [Ed. Note: This comment left after placing another order!]
"I think Victor's precise words were, 'Goo goo, Gahhh!' uncommonly eloquent for someone just a couple of weeks old. His parents, on the other hand, were quite effusive in expressing their appreciation for the basket. I heard, from my sister, who is the grandma, that Victor's Mom (her daughter) swooned over the slippers and his Dad (another Victor) adores the wrist rattle. All kidding aside, Richard, your firm and FedEx both did standup jobs and we are all very happy. Try Baby Vic again in a few years, for a direct quote."
"Laurie, I wanted to thank you and James for delivering excellent customer service. I will be recommending you to my clients."
"Michael loved the gift. He said he had never seen anything like it before. There were no problems with it at all."
"Meg and Dave did indeed get the gift and they both loved it. I have to say, being here in Texas, it makes gift giving/saying thanks a bit difficult (with all the miles in between). It's nice to know that we have somewhere (Grenville Station) to go now when we need to send something. I'll definitely be sure to use you guys again! "
"Carine and her husband were both thrilled with the basket - they said it was so pretty that they didn't even want to open it and spoil the wrapping. We were delighted with your service - from the ease of ordering to the speed of delivery (and of course the products themselves). We are in Egypt and couldn't pick something for the new baby in person and we are so pleased that they loved the gift we selected from your site. Many thanks and best wishes!"
"I love the site and the baskets look so wonderful! I wish someone would send one to me! [2nd email] I was very happy with my Gift Basket order. I was impressed with how quickly it was delivered to my friends. This is what Carol Anne had to say: '...thank you SO MUCH for the awesome basket!!!!!! What a great present! We love it!! The chocolate nachos are SOOO GOOOOOD. We haven't tried the coffee yet...saving that for special occations! Anyway, thank you so much, you guys are too nice.' So I think they were very happy. That makes two out of two wonderful reviews I've had from using your services. Thank you so much! I will be ordering again from you in the future I'm sure!"
"I've always had good experiences and most of all, my family in Canada have enjoyed the goodies. [2nd email] My son and his family live in Montreal (Verdun, to be exact) and I live in Garland, Texas. I have sent several things there for anniversaries, birthdays or Christmas. I have never been disappointed, and more importantly my family has been pleased. My son, Uzo Okeke, plays for Montreal and his happiness and the joy of my daughter in law, Tracey, and grandchildren mean a lot to me. So, thank you for your company that I often call upon to say, 'I love you' to my family who live way up north."
"I just love Grenville Station! I moved far away from my family and whenever I send gift baskets, I feel like I've sent something right from the heart. My folks are impressed with the quality of the snacks and my Mom collects and re-uses all the pretty baskets and containers. I always find just what I am looking for and especially like the imaginative containers and their contents. Thank you Grenville Station! You are the BEST."
"Keri did receive the package and said it was gorgeous.... Thank you!"
"Everything turned out great. They really like the gift and it was delivered timely."
"I have spoken to Yvonne and Rod and their gift arrived in perfect condition. They were very happy with it and thought it was beautiful! Thanks for everything!"
"I wanted to use a Canadian company to send a gift basket quickly to my Canadian friend. I received not only a confirmation and a very nice telephone call from your company but also an e-mail from my delighted friend about the gift waiting for her! I would certainly use your service again. It was quick, efficient and the products were unique, elegant and seemed high quality. Thank you!"
"I must say, first off, that Grenville Station's ordering process completely removes any fear of ordering on-line. I was so impressed when I received a phone call the next day to confirm my order - it added a personal touch to what is typically a non-personal experience. I also liked that I was given the opportunity to comment about the on-line ordering experience immediately following placing my order. The gift basket arrived on time and I was told it was beautiful - with an excellent selection of products, elegantly packaged."
"The gift basket was very lovely according to my mother. She has really enjoyed eating the food and thought it was displayed beautifully. Thanks again for your great customer service as well."
"We received a gift basket from your company. We very much enjoyed our basket and were surprised to receive such a 'deluxe' basket, way out here. We moved from a large city to a small rural area and it was nice to know that we were still thought of and able to 'stay in touch' with friends and the rest of the world, way out here. The gift basket really helped during an emotional move so far from where I was living."
"Dagmar received the gift basket thank you very much. Here is what she said to me at the time: 'Your gift was waiting for me when I got home. They always look so pretty, it's a shame to open them to start pigging out. Thank you so much. Dagmar'. I have used your company several times and living in the UK it's not always easy to know how good the quality is when you don't get to see the baskets yourself. However Dagmar (and her husband) have always enjoyed what I've sent them and the service has always very good and delivery very quick (I understand that Canadian post can be a little slow!). Thank you for offering a wonderful service."
"I just wanted you to know that it's real pleasure doing business with Grenville Station. Your customer service is fantastic!!! Your baskets are of great quality, and I always hear very positive comments from my recipients. Thanks - it's really good to know where my order stands and that it will get to the person intended."