Baby Gift Basket, Gift Baskets, Baby Gifts in Canada

Our Shipping Policy

At Grenville Station we pride ourselves on our superior customer service. We strive to ship all orders within 24 to 48 hours of receipt of payment, unless otherwise requested. We do request however that you allow two to four business days for production during the peak holiday seasons of Valentine's Day, Easter, Mothers' Day, Fathers' Day, Thanksgiving, and Christmas. Please place any large orders early enough to allow for production and shipping to take place within this time frame.

Shipping Costs

Shipping charges are calculated by obtaining a real-time rate quote from FedEx. The rate obtained is the rate charged with no additional fee added.

The rate we receive from FedEx is the same rate you would receive if you enter our postal code (L4N 0Z1) and the recipient's postal code at www.fedex.ca. The dimensions and weight of the package will vary depending on the size of the gift. The rate quote requires our postal code, the recipient's postal code and the dimensions/weight of the gift.

Shipping costs can be as low as $8.00 to a business address in Toronto.

FedEx charges extra for rural destinations and residential addresses. You will see your shipping charge after you enter your recipient's address during checkout. You must provide the recipient's address in order to obtain your rate quote. You are not obligated to complete your transaction after receiving a rate quote.

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We recommend that all orders be sent to a business address when possible. In addition, all orders REQUIRE the recipient?s telephone number to allow for address verification.

All shipments will be made via FedEx Ground service unless the customer phones us to request FedEx Express Overnight Courier Service. Please note that FedEx does not deliver to postal boxes or APO/FPO addresses.

FedEx does not deliver to P.O. Boxes and R.R. #'s. If you require a gift to this type of location, you must phone us before placing your order and we will obtain a rate quote from Canada Post.

Delivery times listed for FedEx Ground service are estimates only and do not reflect remote areas. Shipping times refer to business days in transit. *Please note that FedEx Ground times are NOT guaranteed.

Guaranteed Overnight Courier service is available as well. Please contact us for courier rates PRIOR to placing your order.

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We strongly recommend that all orders be sent to a Business Address when possible to make sure that the courier is able to obtain a signature upon delivery for each parcel. Residential deliveries may be left without a signature at the courier?s discretion if no one is home to sign for the package.

Unfortunately FedEx does not guarantee specific delivery times. Residential transit times/delivery date projections are Estimates Only and are NOT guaranteed. Commercial deliveries are guaranteed to be delivered by midnight on the scheduled delivery day. FedEx offers a money-back guarantee for commercial deliveries that are not delivered by midnight on the scheduled delivery day only.

Please note that the transit times posted on the Grenville Station website are estimates only and are provided for your convenience. Please phone us at 888-510-7467 for the most up to date Transit Time estimates from FedEx (please be sure to have the recipient?s postal code ready when you call). FedEx?s money-back guarantee for commercial deliveries is based upon actual FedEx transit projections only! Please visit the FedEx website (www.fedex.ca) for more information regarding their terms and conditions.

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Transit Times in Canada

***Update (July 2, 2008): Please note that we have implemented real-time transit estimates with FedEx. When you enter your recipient's address, the cart will retrieve real-time shipping costs as well as estimated transit times. During checkout, you will see something similar to this:

FedEx Ground - $8.98
Estimated Delivery Time: 1 Business Day(s)

FedEx Overnight (Next Business Day) - $38.98

Your recipient's address will determine shipping cost and estimated transit time. Ground is not a guaranteed service so transit times will always be considered 'estimates' although we know FedEx estimates are 99% accurate (since 2001).

Delivery times provided refer to business days in transit for non-remote areas only. *Ground Service shipping times are estimated and NOT guaranteed.* Time sensitive deliveries should be shipped by Priority Overnight service.

FedEx Ground and Overnight shipping are available Monday to Friday only! If you require Saturday delivery you must phone us for a rate quote PRIOR to placing your order.

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Returned/Cancelled Shipments

If a parcel is returned to Grenville Station due to an incorrect address provided by the purchaser or the recipient having moved we will contact you immediately. The parcel may then be re-shipped at an additional freight cost or cancelled. *All shipping and handling fees are non-refundable however.* A credit or refund will be issued to the purchaser, minus a 20% re-stocking fee, for orders canceled or returned to us due to an incorrect address provided by the purchaser.

A cancelled order due to the sender changing their mind or dissatisfied with transit times will also incur a 20% re-stocking fee as well as all actual shipping costs (as quoted by FedEx).

Please check your addresses carefully, paying special attention to street numbers and postal codes. Also, please make sure to provide the recipient's phone number so that we may confirm the address if necessary.

Updated: July 2, 2008